Services

Our services are reflected in the entire process of pre-sales, during-sales and after-sales.

Pre-sale Service: Laying the Foundation for Success

We understand that a well-informed customer is the key to a successful purchase. Before you make a decision on our radio modem or MANET radio product, our pre-sale team is dedicated to providing you with comprehensive support.

We offer in-depth product consultations. Our experts will patiently listen to your requirements, whether it's for a small scale project or a large scale industrial application. They will then provide detailed explanations of how our radio modems and MANET radios can meet and exceed your expectations, highlighting its unique features, such as long range communication, high reliability, and excellent anti-interference capabilities.

Furthermore, we provide customized solutions. Our team will work closely with you to analyze your specific needs and design a tailored solution that optimizes the performance of our product for your particular use case.

During-sales service: A Smooth and Efficient Experience

Once you have decided to invest in our radio modem or MANET radio, our sales team ensures a seamless purchasing process. We offer flexible ordering options to accommodate your schedule. Whether you need samples for testing or a bulk order for a large-scale deployment, we've got you covered.

Our team is also committed to providing timely delivery. In addition, we provide installation guidance if required. Our technical staff can assist your team in setting up the products correctly, ensuring that it's up and running in time.

After-Sale Service: Your Reliable Partner for the Long Haul

Our commitment to you doesn't end with the sale. Our after - sale service team is here to support you throughout the lifespan of your radio modems and MANET radios.

We offer a comprehensive warranty program, giving you peace of mind. In the unlikely event of any product defects, we will repair or replace it promptly.

Whether you encounter a technical issue or have a question about the product's functionality, our experts are just a phone call or an email away. They will provide you with quick and effective solutions to minimize any downtime.

Choose our products and experience the difference of our all-round pre-sale, during-sale, and after-sale services. We are here to support you every step of the way.